Delivery information
Free Standard Delivery
We offer free delivery on all of our products for orders within the UK. We aim to despatch your order within 48 hours of receipt, subject to the items being in stock. We despatch every day of the week from Monday to Friday and also on Saturdays in the run up to Christmas.Special Next Day Delivery - £4.50
For those that would like to guarantee their order will be received the next day we offer delivery via Royal Mail Special Delivery. Providing the order is placed before 2.30pm your order will be delivered between 8am-5.30pm on the next working day (Saturday, Sunday and Bank Holidays are not classed as working days). Orders placed after 2pm will be received within 2 working days.Royal Mail aims to deliver 94% of all first class mail the next working day. However, it is not possible to guarantee this so your order may take a day or two to arrive after it leaves us. The only way to track or guarantee delivery of your order by a specific date is to select and pay for Special Delivery.
When the courier delivers your parcel it will be necessary for the recipient to sign for the parcel as proof of delivery. Therefore it is important that someone is available to receive the goods at the given delivery address.
If no one is available to sign for the goods our courier service will attempt re-delivery. Unfortunately if this happens again the goods are automatically returned to us. In this instance we will attempt to contact you. If you would like us to re-attempt delivery we will have to charge you the carriage costs that are incurred. Alternatively we can refund your order as long as the item(s) are not personalised and we are able to re-sell them.
